QUESTIONS? LOOK HERE!

If you have any questions or concerns, our team is standing by seven days a week, with a response time of 24 hours or less. E-mail us at : info@tasteoftrend.com

How do I know which size to choose?

Our products run true to size, but check out our size chart for exact size measurements. You can also view sizes for our products on the individual product pages. If you don't get the size right with your first order, don't worry! Our team will gladly help you out with a hassle free exchange or return.

Don’t forget, different styles are going to have slightly different fits. The size chart is the best place to get exact measurements. The size chart can be found on our product page.

How should I wash the clothes?

All clothes should be washed with cold water only and tumble dried on low. If the shirts or hoodies are 100% cotton, or you are afraid they will shrink, use as little heat as possible. Air-drying the clothes is the absolute best way to avoid shrinkage.

Be sure not to overload your washer or dryer. That can cause pilling & fading, and is not good for any of your clothes!

***Keep in mind, any washed or worn items cannot be returned or exchanged.

Do you offer refunds?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  If you have a problem with your order, let us know and we'll fix it for you.We offer a 100% money back guarantee.


*Customized products: (e.g. when you set a custom text)

As some products are 100% custom made just for you, we do not accept returns / refunds. 

If you received the wrong product, and incorrect size or print, or your product was damaged in transit, we will of course replace it without question.

If you are unhappy with your final product then please get in touch with us. Customer satisfaction is one of our passions and we always endeavour to make sure you're happy with your order.

Can I cancel an order?

If you need to cancel an order or make any changes, please email info@tasteoftrend.com with the exact changes needed right away. We do our best to catch those, but please note that Taste Of Trend cannot guarantee any changes can be made once an order has been processed.

If the products have shipped we are not able to make any changes, including address updates or cancellations.

How can I contact support?

1. Email - We are always available at info@tasteoftrend.com, you can expect a response within 24 hours but it's almost always sooner. We make sure to respond to every single email we receive. If you do not receive a response, check your spam folder and add info@tasteoftrend.com to your known addresses to ensure it does not end up in spam.

2. Chat live with a customer service representative via tasteoftrend.com. You can reach us through the small chat icon.

3. Send us a message on any social media platform - Facebook, Instagram

4. Enter your info here on our website (contact us) and we'll email you back!

What currencies do you support?

We currently only accept payment in USD.  You will checkout using USD at the most current exchange rate.

How long does it take to ship?

Clothing

Orders are usually processed and shipped within 48-72 hours. The shipping time frame is 3-7 business days from the ship date with most arriving faster in the U.S.. For Canada orders this delivery window may take a bit longer.


Other

Orders are usually processed and shipped within 48-72 hours. The shipping time frame is 8-15 business days from the ship date with most arriving faster in the U.S.. For Canada and other countries orders this delivery window may take a bit longer.


We sometimes experience small delays in shipping during our big sales. Please be advised that our processing times during sales is likely to be 72 hours. If there are any issues with the shipping address entered at checkout there can be additional delays with your order.

Do you offer free shipping?

Taste of Trend offers free international shipping.

Where do you ship to?

We ship WORLDWIDE and to any of the 50 US states and Puerto Rico.

My order says deliverd but I can´t find it.

Oh no, that sounds like a disaster. But don't worry, we've got you.

First, make sure your shipping address on your order is correct, including your zip code. Next, you should check your mailbox. Sounds silly - but sometimes people are expecting a package and your mailman simply was able to sneak our products into your mailbox.


If you can't find your product, email info@tasteoftrend.com. We will wait 24-36 hours after an order is shown as delivered before placing a new order, and we will probably have to require a signature because we don't want those porch pirates getting a second set of great products.  If an order is lost more than once to the same address, we can no longer ship to that address.


You must claim a missing order within 30 days of the delivery date, after which we will not be able to replace any orders.

What do I do if i put the wrong address in my order?

If you catch your mistake within 30 minutes of placing your order, we probably can get your address changed before it starts weaving its way through the hands of our amazing warehouse team. There are no guarantees that we are able to make any changes so please be sure to enter the correct address!


If we can't make the change in time, and we need to re-ship the parcel to you there is a $7.99 fee for reshipping the order.

What do I do if my order was damaged in transit?

Oops, we hate shipping issues just as much as you do! Taste of Trend can absolutely send a replacement your way! In order to do so you will have to reach out to info@tasteoftrend.com within 30 days from delivery with a photo of the items and the packaging how it was received. Once the team receives that we can send a new order your way!

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